IMPULSE SPORTS respects the privacy of its users, both trainee and coach. This Privacy Policy (“Privacy Policy”) informs
you of IMPULSE SPORTS’ policies and practices regarding the collection and use of information you submit to us or which
we collect about you through our Services and to inform you of options that you have to control or restrict the availability
and use of your information.

Contacting Us

For any questions concerning your account, or our use of your personal information, cookies or similar technologies, please
contact us by email at
[email protected].

The data controller of your personal information is IMPULSE SPORTS S.A., which also provides the service to you. Also, please
note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling
your request.

Collection of Information

We receive and store information about you such as:

Information you provide us

We collect information you provide to us may include, but is not limited to:


o your username (client ID), name, email address, address, postal code, and telephone number. We collect this information
in a number of ways, including when you enter it while using our service, interact with our customer service; and

    • information collected when you choose to provide reviews or ratings, taste preferences, account settings, set preferences
      in Your Account or otherwise provide information to us through our service or elsewhere.


o Your username as a coach (coach ID), name, email address, address, postal code, telephone number and IBAN code (for your

o We collect this information in a number of ways, including when you enter it while using our service, interact with our
customer service.

Information we collect automatically

· We collect information regarding you and your use of our service, your interactions with us and our advertising, as well
as information regarding your mobile device or computer device. This information may include but is not limited to :


    • your activity on the IMPULSE SPORTS platform, such as browsing history, search queries and statistics : list of followed
      coaches, list of purchased nutritional programs, list of purchase orders and monthly purchase volume;
    • details regarding your interactions with our customer service, such as the date, time and reason for contacting us, transcripts
      of any conversations;
    • device IDs or unique identifiers, device and software characteristics (such as type and configuration), connection information,
      referral URLs, IP address and standard web log information;
    • information collected via the use of cookies, web beacons and other technologies, including ad data (such as information
      on impressions delivered to a cookie, the site URL where the impression was delivered, as well as the date and time).


    • your activity on the IMPULSE SPORTS platform, such as Trainee history and statistics : number of followers, total active
      programs, total training programs sold and monthly turnover;
    • device IDs or unique identifiers, device and software characteristics (such as type and configuration), connection information,
      referral URLs, IP address and standard web log information;
    • information collected via the use of cookies, web beacons and other technologies, including ad data (such as information
      on impressions delivered to a cookie, the site URL where the impression was delivered, as well as the date and time).

Information from other sources

We might supplement the information described above with information we obtain from other sources, including from both online
and offline data providers. Such supplemental information could include demographic data or interest based data.

Use of Information

We use the information we collect to provide, analyze, administer, enhance and personalize our services and marketing efforts,
to process your registration, and to communicate with you on these and other topics. For example, we use the information
we collect for:

  • determining your general geographic location;
  • preventing, detecting and investigating potentially prohibited or illegal activities, including fraud, and enforcing our
  • analyzing and understanding our audience; improving our service (including our user interface experiences), delivery optimization
    and recommendation algorithms;
  • communicating with you concerning our service (for example by email, push notifications and text messaging), so that we can
    send you news about IMPULSE SPORTS, details about new features and content available on IMPULSE SPORTS, and special offers,
    promotional announcements, and to assist you with operational requests such as password reset requests.

Disclosure of Information

We disclose your information for certain purposes and to third parties, as described below:

The IMPULSE SPORTS family of companies

We share your information among the IMPULSE SPORTS family of companies as needed for: data processing and storage; providing
you with access to our services; providing customer support; making decisions about service improvements, content development;
and for other purposes described in the Use of Information section of this Privacy Statement.


Service Providers

We use other companies, agents or contractors (« Service Providers ») to perform services on our behalf or to assist us with
the provision of services to you. In the course of providing such services, these Service Providers may have access to
your personal or other information. We do not authorize them to use or disclose your personal information except in connection
with providing their services. Further, the Service Providers must process your personal information in accordance with
this Privacy Policy.

Protection of IMPULSE SPORTS and others

IMPULSE SPORTS and its Service Providers may disclose and otherwise use your personal and other information where we or they
reasonably believe such disclosure is needed to (a) satisfy any applicable law, regulation, legal process, or governmental
request, (b) enforce applicable terms of use, including investigation of potential violations thereof, (c) detect, prevent,
or otherwise address illegal or suspected illegal activities, security or technical issues, or (d) protect against harm
to the rights, property or safety of IMPULSE SPORTS, its users or the public, as required or permitted by law.

Business transfers

In connection with any reorganization, restructuring, merger or sale, or other transfer of assets, we will transfer information,
including personal information, provided that the receiving party agrees to respect your personal information in a manner
that is consistent with our Privacy Statement.

Whenever in the course of sharing information we transfer personal information to countries outside of the European Economic
Area and other regions with comprehensive data protection laws, we will ensure that the information is transferred in accordance
with this Privacy Statement and as permitted by the applicable laws on data protection.

Other options

You may also choose to disclose your information in the following ways:

For the trainee version

While using the IMPULSE SPORTS service you will have opportunities to post reviews or other information publicly, such as
photographs of your physical evolution and third parties could use the information you disclose.

For the coach version

While using the IMPULSE SPORTS service you will have opportunities to publish and share the content of your training programs
for your followers.

Certain portions of our service may contain a tool which gives you the option to share information by email, text message
and social or other sharing applications, using the clients and applications on your smart device;

Social plugins (including those offered by Facebook and Google) allow you to share information on those platforms.

Social plugins and social applications are operated by the social network themselves, and are subject to their terms of use
and privacy policies.

Access to Your Account and Profiles

In order to provide you with ease of access to your account and to help administer the IMPULSE SPORTS service, we implement
technology that enables us to recognize you as the account holder and provide you with direct access to your account without
requiring you to retype any password or other user identification when you revisit the IMPULSE SPORTS service.

To remove access to your IMPULSE SPORTS account from your devices, you can delete your IMPULSE SPORTS settings from your
device (steps vary by device and the option is not available on all devices). If you sell or return a mobile device, you
should log-out and deactivate the device before doing so.

If you do not maintain the security of your password or device, or fail to log out or deactivate your device, subsequent
users may be able to access your account, including your personal information.

If you share or otherwise allow others to have access to your account, they will be able to see your information, including
in some cases personal information, such as your account information (including your email address, user id, body and diet
data, list of training exercises, or other information in Your Account).

Your Choices

If you no longer want to receive certain communications from us via email or SMS, simply contact us via [email protected].
Alternatively, click the « unsubscribe » link in the email or reply STOP (or as otherwise instructed) to the SMS message.
Please note that you cannot unsubscribe from certain email correspondence from us, such as messages relating to your account

You will receive mobile push notifications from IMPULSE SPORTS. If you subsequently decide you no longer wish to receive
these notifications, you can use your mobile device’s settings functionality to turn them off.

At any time, you can exercise choices regarding cookies set through our application, as well as other types of online tracking
and mobile advertising.

Your Rights

You can request access to your personal information, or correct or update out-of-date or inaccurate personal information
we hold about you. You can most easily do this by visiting the « My Account » portion of our application, where you have
the ability to access and update a broad range of information about your account, including your contact information, and
various related information about your account. You must be signed in to access « Settings ». Please also see the Your Choices
section of this Privacy Statement for additional choices regarding your information.

You may also ask us to delete personal information that we hold about you if it is no longer needed to provide the service
to you, records purposes, or for other lawful reasons. To do this, or if you have any other question regarding our privacy
practices, please contact us at
[email protected]


We believe we use reasonable administrative, logical, physical and managerial measures to safeguard your personal information
against loss, theft and unauthorized access, use and modification. Unfortunately, no measures can be guaranteed to provide
100% security. Accordingly, we cannot guarantee the security of your information.

Other Platforms and Applications

The IMPULSE SPORTS service may be provided through platforms or contain links to sites operated by third parties whose policies
regarding the handling of information may differ from ours. For example, you may be able to access the IMPULSE SPORTS service
through mobile devices and a number of other Internet connected devices.

These platforms have separate and independent privacy or data policies, privacy statements, notices and terms of use, which
we recommend you read carefully. In addition, you may encounter third party applications that interact with the IMPULSE

Necessary Age

Only private individuals over the age of 18 or people who have an authorization from their legally authorized representatives,
or minors who prove authorization from their legally authorized representatives can have access to the IMPULSE SPORTS PLATFORM.

The USERS declare that, on the date of application download :

· they have reached the necessary age to use the PLATFORM in accordance to their local regulations;

· they reside in the town/country which they truthfully and accurately indicated in the form provided to enter the IMPULSE
SPORTS PLATFORM and undertake the duty to immediately inform within 24 hours of any change of residence by sending an email
[email protected]

Changes to This Privacy Statement

We will update this Privacy Statement from time to time in response to changing legal, regulatory or operational requirements.
We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued
use of the IMPULSE SPORTS service after any such updates take effect will constitute acceptance of those changes. If you
do not accept any updates to this Privacy Statement, you may cancel your use of THE IMPULSE SPORTS service. To see when
this Privacy Statement was last updated, please see the « Last Updated » section below.

Last updated: 15th December 2017